Privacy policy

Last updated: September 9, 2026

The Wellness Lab ("we," "us") respects your privacy. This policy explains what we collect on our Shopify store and how we use it.

Information we collect

Contact and account details you provide (name, email, phone, shipping and billing address).
Order and payment details (processed by Shopify and our payment providers; we do not store full card numbers).
Device and usage data (IP address, browser, pages viewed, cookies, and similar technologies).
Communications you send us.

How we use information

To process and ship orders, handle returns, and provide customer support.
To send order updates and, if you opt in, marketing messages you can unsubscribe from at any time.
To improve our site, prevent fraud, and meet legal obligations.

Sharing

We share data with service providers who help run the store (for example Shopify, payment processors, shipping carriers, email tools, and our fulfillment partners). We do not sell your personal information. We may disclose information if required by law or to protect our rights and customers.

Cookies

Our store uses cookies and similar tools for cart, checkout, analytics, and marketing. You can control cookies in your browser; some site features may not work if you block them.

Your choices

Depending on where you live, you may have rights to access, correct, delete, or limit use of your personal information, or to opt out of certain sharing. Email support@thewellnesslab.com to make a request. California residents may have additional rights under the CCPA/CPRA.